We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.
Throughout this document, “we”, “us”, “our”, “ours” refer to “Gajali Groups of companies’ ”. Wherever we have said ‘you’ or ‘your’, this means YOU.
Who We Are
Gajali Groups of companies and its flagship companies is a company incorporated and registered under the provisions of the Companies Act, 2013 and having its registered office at A-204/205/206, KAILAS BUSINESS PARK, HIRANANDANI LINK ROAD, OPP LBS MARG, VIKHROLI PARKSITE, VIKHROLI (W) MUMBAI- 400079.
Gajali Groups of companies’ is engaged in the manufacturing, business of facilitating selling, marketing and retailing of cosmetic and beauty products, Pharmaceutical products, Agro products, Organic Fertilizers, Organic Activators etc. (“Business”) through the e-commerce websites (and mobile applications in future) (“App”) both developed and owned by Gajali Groups of companies’ and/or its parent company, and/or its affiliates (Website and App collectively referred to as “Platform”) or offline stores / events to conduct its Business.
Roles We Play
We play the role of a Data Controller when we collect and process Personal Data about you. We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller.
We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations
Personal Information Gathered by Gajali
The information we learn and gather from you, personal or otherwise, are used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with GAJALI, and generally maintain your accounts with us. We also use this information to customize your experience and improve GAJALI.
Information You Give Us
We receive and store any information you provide while using GAJALI, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use GAJALI. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.
Information We Collect About You
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
Information From Other Sources
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
Categories of Personal Data
Categories of Personal Data collected and processed by us are as follows:
1) Demographic and Identity Data
2) Online Identifiers and other Technical Data
Purposes of Gathering your Personal Data
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
Lawful Bases of processing your Personal Data
We are permitted to process your Personal Data in compliance with applicable laws and regulations by relying on one or more of the following lawful bases:
Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement; your request for withdrawal will be processed.
Cookies and Other Reachers used by Our Digital Properties
Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make Websites & Apps work, or work more efficiently, as well as to provide information to the owners of the website/ App.
1) Strictly Necessary:
These cookies are used for remembering things like:
These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:
Most web browsers allow some control of most cookies through the browser settings. Please note disabling the ‘Strictly Necessary’ cookies may cause certain parts of our website to remain inaccessible to you. We use other tracking mechanisms in addition to the above:
Do Not Track
Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals.
Personal Data Disclosure
Gajali app, if introduced, contains third party SDKs that collect personally identifiable information (PII). They use this information to better target users or provide elements of our products & services on behalf of us. These third party sites have separate and independent privacy policies.
Links to the Privacy Policies of the third-party service providers used by our application are given below:
We have appropriate contracts in place with our third-party partners. This means that they cannot do anything with your Personal Data which is outside of the scope permitted by us. They hold it securely and retain it only for the period specified in our contracts with them.
We might also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.
Reasons for disclosing your Personal Data to other parties:
We may disclose your Personal Data to others where it is lawful to do so including where we or they:
To whom your Personal Data may be disclosed:
We may disclose your Personal Data for the above purposes to other parties including:
Cross-Border Data Transfer
You understand and accept that these countries may have differing (and potentially less stringent) laws relating to the degree of confidentiality afforded to the information it holds and that such information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar
process. In addition, a number of countries have agreements with other countries providing for exchange of information for law enforcement, tax and other purposes.
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring
and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties, who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.
Retention and Disposal of Data
Links to other Websites
Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.
Your Rights as a Customer
We understand that when you interact with GAJALI, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of email@example.com.
In Accordance With Information Technology Act 2000 and Rules made there under, Consumer Protection Act 2019 and Rules made there under
For Law Enforcement and Compliance under Consumer Protection Act 2019 and Rules made there under
Notification of Changes
Return Policy: All sales are final. Products may NOT be returned.
Disclaimers, Indemnity & Release
– GAJALI GROUPS OF COMPANIES/ GAJALI LIFESCIENCE LLP- PRODUCTS
Our products listed in this website are inspired, innovated and manufactured by us and we are the owners of all the trademarks. The pricing of products listed on the website may change at any time without prior notice.
You shall indemnify and hold Gajali group of companies/ Gajali cosmetics/Gajali Lifescience LLP, its subsidiaries, affiliates and their respective officers, directors, agents and employees from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Gajali group of companies/ Gajali cosmetics/Gajali Lifescience LLP, or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under these terms or arising out of the your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.
You agree that no claims or action arising out of, or related to, the use of the site or these terms may be brought by you more than one (1) year after the cause of action relating to such claim or action arose. Further no claim for refund or exchange or return can be brought beyond the time period mentioned in our policy for this purpose. If you have a dispute with us or are dissatisfied with the site, termination of your use of the site is your sole remedy. We have no other obligation, liability, or responsibility to you.
Notwithstanding anything to the contrary contained in this terms under any circumstances whatsoever, Gajali group of companies/ Gajali cosmetics/Gajali Lifescience LLP, shall not be liable for any incidental, ancillary, direct, indirect, special or consequential damages including but not limited to lost profits or injury or death, whether in contract or based on any theory of liability.
This clause shall survive the expiry or termination of these terms.
While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the prices), software, products, services and related graphics are provided as is, without warranty of any kind.
Should the user download material or use it in any other form, this is done at the user’s own risk. Gajali group of companies/ Gajali cosmetics/Gajali Lifescience LLP shall not be liable for any losses to the user arising in this regard, in particular where this concerns data, hardware or software. Liability for intent and gross negligence shall not be affected by this. Gajali group of companies/ Gajali cosmetics/Gajali Lifescience LLP shall not accept any liability for any
infringement upon the rights of third parties.
The information on this website has been compiled and checked with all due care. Gajali group of companies/ Gajali cosmetics/Gajali Lifescience LLP, does not, however, accept any liability for it being accurate, up to date and complete. This website serves the purpose of providing general information and does not in any way replace medical or specialist advice.